SUCCESS STORIES
THE GOOD STUFF.
Cascade Therapy Billing combines knowledge of data and numbers, with elite customer service—not only to provides, but also to clients. As pioneer in mental health billing industry, we're eager to show you not only why we think it's better for you business, but also what truly sets us apart is our personalized attention.
PROBLEM SOLVER
GIVING CREDIT WHERE CREDIT IS DUE.
Like the best ideas, the idea for Cascade Therapy Billing came from a friend over drinks. Cascade Therapy Billing was founded in 2016. Shortly thereafter, it was this specialization (focus on mental health providers) that brought us to the attention of TherapyNotes (the leader in EHR/EMR software for behavioral health). They inquired wondering just what was being done for all of these providers?! They could see that we had roles on many different installations, and that triggered them to ask the question that would lead to a partnership. Ultimately, it confirmed what we already knew—we were special!
SUCCESS STORIES
AS WE'VE GROWN, SO HAVE OUR CLIENTS.
What started as a business of one, has rapidly grown to a team of many. Mostly, we work remotely, but that doesn't mean you can't feel like we're just down the hall (without the overhead, of course!). We take great pride in our response rate – getting back to you as soon as possible, but always within 24 hours. You'll never get anyone other than who you're expecting; there's no outsourcing. You'll know exactly who is doing what and when. Without that transparency, it'd be difficult to build the same peace of mind that our clients rave about. We take an individualized approach to each practice, provider and client. Why? Because we think it's the right thing to do.
The same growth is also true for our clients, whether a sole provider or larger enterprise. With time freed up, therapists and counselors can focus on what really matters – their clients! Less time spent billing and collecting, leads to more clients and appointments. Not to mention the fact that every bill we process for you is scrutinized from start to finish. When you sign up with Cascade Therapy Billing, uncollected lost payments are a thing of the past.
True story – we've seen a practice grow from one sole provider, to a group location of 10 providers, and finally to an organization spanning 3 locations! None of that would have been possible without our billing support, because it afforded the practice the time and attention it deserved.